Terms of Use

Merchant Center ("we," "us," or "our") operates the website merchantcenter.agency and provides independent Google Merchant Center account review, compliance guidance, suspension recovery assistance, product approval support, and related services.

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use our website or services.

1. Our Services

Merchant Center provides independent professional assistance related to Google Merchant Center accounts and may offer services including:

• Merchant Center account reviews
• Suspension and compliance issue assessments
• Product disapproval reviews
• Product data and website compliance guidance
• Appeal preparation assistance
• Account reinstatement process guidance
• General Merchant Center support

The specific services provided will depend on the service selected and the applicable service terms or agreement.

2. Independent Service Provider

Merchant Center is an independent service provider and is not affiliated with, endorsed by, sponsored by, or officially connected with Google LLC.

Google Merchant Center is a service provided by Google. References to Google, Google Merchant Center, Google Shopping, or related Google services on this website are used only to identify the third-party platform or services for which we provide independent assistance.

We do not represent ourselves as Google or as an official representative of Google unless expressly stated otherwise.

3. No Guarantee of Results

We do not guarantee that a suspended Google Merchant Center account will be reinstated, that products will be approved, or that any specific outcome will be achieved.

Final decisions regarding Merchant Center account suspensions, product approvals, policy enforcement, verification, account restrictions, and reinstatement are made by Google.

Our role is to review the information you provide, identify potential issues, provide practical guidance, and assist with the applicable review, recovery, or appeal process.

4. User Responsibilities

You agree to provide accurate, current, complete, and truthful information when requesting our services.

You are responsible for:

• Providing truthful business and account information
• Providing accurate product, website, and business information
• Maintaining access and authorization to your own accounts
• Reviewing information provided for an appeal or account review before submission, where applicable
• Following applicable Google Merchant Center policies and requirements
• Following applicable laws and regulations

You must not knowingly provide false, misleading, fraudulent, unauthorized, or deceptive information.

5. Account and Case Information

If you choose to provide Merchant Center account information, suspension notices, product information, website details, screenshots, documentation, or other materials, you authorize us to use that information as reasonably necessary to review your case and provide the requested services.

You should not provide passwords, payment card PINs, security codes, authentication codes, or other highly sensitive credentials through unsecured communication channels.

We will not knowingly request your Google account password for the purpose of providing ordinary Merchant Center review, compliance, or recovery assistance.

6. Appeals and Account Submissions

Where requested and appropriately authorized, we may assist with preparing information for a Google Merchant Center appeal, account review, or related submission.

You remain responsible for reviewing and approving information before submission where applicable and for ensuring that the information submitted regarding your business, products, and account is accurate and truthful.

We do not control Google's review process, processing times, policy enforcement, account decisions, or reinstatement decisions.

7. Payments and Fees

Certain services offered by Merchant Center may require payment. Applicable fees, service details, deliverables, and payment terms will be communicated before paid services are provided.

Unless expressly stated otherwise in a written service agreement, payment for a service does not guarantee account reinstatement, product approval, increased traffic, sales, visibility, rankings, or any other specific result.

Any refund eligibility will be determined according to our applicable Refund Policy or the refund terms communicated at the time of purchase.

8. Prohibited Uses

You agree not to use our website or services to:

• Provide knowingly false, fraudulent, or misleading information
• Misrepresent your business, products, website, or account
• Attempt to circumvent Google's policies, enforcement systems, or security measures
• Attempt unauthorized access to another person's account or information
• Engage in unlawful, fraudulent, deceptive, or prohibited activity
• Upload malicious software, harmful code, or harmful content
• Interfere with the security, operation, or availability of our website
• Use our services for deceptive or fraudulent purposes

We reserve the right to refuse, suspend, or terminate services where we reasonably believe these Terms of Use or applicable laws are being violated.

9. Website Content

The information provided on merchantcenter.agency is intended for general informational and service-related purposes.

We make reasonable efforts to keep website information accurate and useful. However, we do not guarantee that all content will always be complete, current, accurate, or free from errors.

Third-party platform policies, requirements, processes, and enforcement practices may change at any time without notice.

10. Third-Party Services and Links

Our website may contain links, references, or integrations involving third-party websites, platforms, tools, or services.

We do not control or guarantee the availability, accuracy, security, content, policies, or practices of third-party services.

Your use of third-party platforms, including Google Merchant Center and Google Shopping, is subject to the applicable third party's terms, policies, and requirements.

11. Intellectual Property

Unless otherwise stated, the content on merchantcenter.agency, including text, graphics, branding, logos, design elements, images, layouts, and other materials, is owned by or licensed to Merchant Center.

You may not reproduce, copy, distribute, modify, republish, sell, license, or commercially exploit our website content without prior written permission.

12. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, protect, retain, and manage personal information.

13. Service Availability

We may modify, suspend, restrict, or discontinue any part of our website or services at any time.

We do not guarantee that our website or services will always be available, uninterrupted, secure, or free from technical errors, delays, or interruptions.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.

We do not warrant that our services will resolve every Merchant Center issue, result in account reinstatement, result in product approval, or achieve any particular business outcome.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Merchant Center and its representatives will not be responsible for indirect, incidental, consequential, special, exemplary, or similar losses arising from or related to your use of our website or services.

This may include losses involving revenue, sales, advertising opportunities, website traffic, product visibility, business opportunities, account access, or other business impacts resulting from a Google Merchant Center suspension, restriction, enforcement action, product disapproval, or third-party decision.

Nothing in these Terms is intended to exclude or limit liability where such limitation is prohibited by applicable law.

16. No Professional or Legal Advice

Our services provide general account review, compliance guidance, and practical assistance related to Google Merchant Center.

Our services do not constitute legal, financial, tax, accounting, or other regulated professional advice.

If you require professional legal, financial, tax, or other regulated advice regarding your business or online operations, you should consult an appropriately qualified professional.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Merchant Center and its representatives harmless from claims, losses, liabilities, damages, costs, or expenses arising from:

• Your violation of these Terms of Use
• Information you knowingly provide that is false, misleading, or fraudulent
• Your misuse of our website or services
• Your violation of applicable laws or third-party policies
• Your unauthorized use of another person's account or information
• Your infringement of the rights of another person or entity

18. Changes to These Terms

We may update or modify these Terms of Use periodically to reflect changes to our services, website, business practices, technology, or applicable legal requirements.

Updated terms will be posted on this page and will become effective when posted unless otherwise stated.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

19. Governing Law

These Terms of Use will be interpreted and applied in accordance with applicable laws. Any disputes arising from or relating to these Terms or our services will be handled in accordance with the applicable jurisdiction and legal requirements governing the parties.

20. Contact Information

If you have questions about these Terms of Use or our services, please contact us:

Merchant Center
Email: info@merchantcenter.agency
Phone: (855) 217-6770 (Toll-Free)